Sign-ups, waitlists and refunds

Families open the event and sign up each person. Adults can say they're driving and how many seats they have. The cost goes on the family balance right away.

• Full event: new sign-ups join the waitlist in order and move up when a spot opens. They're charged when they get a spot.
• Deadline: after it, families can't add new sign-ups (they can still cancel). Leaders can still add anyone.
• Canceling before the deadline: full credit. After it, the event's refund rule decides (full, half, or none).
• After the event is over, families can't sign up or cancel. Ask a leader to fix anything.

Automatic nudges

If a Scout hasn't answered 48 hours before the sign-up deadline (or about 3 days before an outing with no deadline), their parents get a reminder naming them, like "Jake hasn't answered for the Fall Campout." Scouts with their own login get a nudge too. Families who already answered aren't bothered.

Scouts signing themselves up

Unit settings decide what happens when a Scout with a login signs up for a paid event. By default the sign-up waits for a parent's OK, and nothing is charged until a parent approves.

Families who owe

Your troop can block new sign-ups for families who owe more than a set amount (Unit → Unit settings). Leaders can still add anyone.